IT Support Technician

 A reputable Company located in Beirut is seeking to recruit an IT Support Technician. 

• A bachelor's degree in computer science, information technology, or similar.
• 3-5 years of experience as an IT support Technician.
• Ability to determine IT needs and train end-users.
• Proficiency in IT helpdesk software, such as Freshservice and SysAid.
• Experience in documenting processes and monitoring performance metrics.
• Advanced knowledge of database maintenance and system security.
• Ability to keep up with technical innovation and trends in IT support.
• Exceptional interpersonal and communication skills.

computer science, information technology, or a related field